Adding my account from pc to new phone a qr code displays too big on my pc screen

The qr code displayed in the account transfer email from thunderbird is bigger than my pc screen. Snapping a picture with phone camera not possible. I employ visual acces… (read more)

The qr code displayed in the account transfer email from thunderbird is bigger than my pc screen. Snapping a picture with phone camera not possible. I employ visual accessibilities on pc as I am elderly and have tried to get emails to appear smaller. Cannot get entire qr image on screen.

Asked by robert 3 minutes ago

New OAuth2 will not send emails error message is server can't authenticate Outgoing server

Thunderbird version 148.0.1 will not send outbound emails since updated to OAuth2. Error message is Unable to Authentic Outgoing server (SMTP) Email account will allow i… (read more)

Thunderbird version 148.0.1 will not send outbound emails since updated to OAuth2. Error message is Unable to Authentic Outgoing server (SMTP) Email account will allow inbound mail , but will not send mail. Have worked through all published troubleshooting steps. Extremely frustrating!

Asked by MB 9 minutes ago

Email folder in unified inbox and another same email in folders, cannot access duplicate email folder, but shows emails.

I have several emails (personal and business) that I use and have them grouped in Unified inbox. Recently one of those emails showed up as a new folder (just under Trash … (read more)

I have several emails (personal and business) that I use and have them grouped in Unified inbox. Recently one of those emails showed up as a new folder (just under Trash folder) in bold type. It has with a varying number of emails in it, now 18. When I click on the 'open folder arrow', a subfolder 'Archives' with nothing in it shows up. When I open the email folder a new page appears with the email as a header and underneath 'set up another account', 'import from another program', 'about mozilla thunderbird', and 'resources'. What is happening? How can I get rid of this folder since I can't read any of the emails in it and it is just a duplicate of the folder that already is working find in the inbox? TIA

Asked by Rush4 3 days ago

Last reply by Rush4 21 minutes ago

My Firefox profiles have disappeared and I cannot even open Firefox.

The last 2 days when I have shut down my computer then restarted, my Firefox profile has disappeared, along with all my bookmarks, passwords etc. I spent several hours y… (read more)

The last 2 days when I have shut down my computer then restarted, my Firefox profile has disappeared, along with all my bookmarks, passwords etc. I spent several hours yesterday following all the advice here to get everything back, but nothing worked. I had to create a new profile and then import an old passwords file, which I luckily had saved in Excel. This morning when I switched the computer on, the same thing has happened. I cannot even open Firefox without creating a new profile. I get a pop up box (screenshot attached), which shows no profiles, and i have to create a new one to even open Firefox. Every time I close out of Firefox and want to go back in, I am asked to choose a profile. This has never happened before.Before i give up forever on Firefox and go over to another browser, do you have any ideas how i can stop this from happening, and get my original profile, passwords, bookmarks etc back? Thanks.

Asked by zoomaloid2000 22 minutes ago

Moving Thunderbird data from Win7 machine to a Linux Mint machine.

I use Thunderbird 115.18.0 on a Windows 7 machine. I wish to transfer all my Thunderbird data to a machine running Linux Mint 21.3 which has Thunderbird 128.12.0esr. I ha… (read more)

I use Thunderbird 115.18.0 on a Windows 7 machine. I wish to transfer all my Thunderbird data to a machine running Linux Mint 21.3 which has Thunderbird 128.12.0esr. I have not been successful after many tries. Could this be because the Thunderbird revisions are different? If so, can I get 115.18.0 to install on my Mint machine? If not how should I proceed? I have already tried creating a new .thunderbird directory with ********.default directory from the other machine. I have also tried a new .thunderbird directory with a the ********default-release directory as directed by one site.

Asked by firefox1295 2 months ago

Last reply by firefox1295 25 minutes ago

My Gmail accounts are all carrying messages saying the browser I am using (Firefox) is no longer supported by Google.

In their info Google say the CSE (Client Side Encryption) isn't up to date and won't work. My About Firefox link tells me I am up to date. Does anyone know what is going… (read more)

In their info Google say the CSE (Client Side Encryption) isn't up to date and won't work. My About Firefox link tells me I am up to date.

Does anyone know what is going on here and how it can be fixed please?

Asked by peter925 33 minutes ago

Where can I download a fresh Firefox 115.33.0esr (64-bit) browser for Win-7?

Where can I download a fresh Firefox 115.33.0esr (64-bit) browser for Win-7 because the one I have installed is so corrupted and I can't seem to be able to fix it. … (read more)

Where can I download a fresh Firefox 115.33.0esr (64-bit) browser for Win-7 because the one I have installed is so corrupted and I can't seem to be able to fix it.

Asked by TLBRO 1 hour ago

Tunderbird lässt sich nicht als Standard-App für E-Mail einstellen. -- I want to get Thunderbird as standard app, but it does'nt work.

Ich habe Thunderbird als Standard-App für E-Mail eingestellt und Gmail dafür abgewählt. Doch wenn ich einen E-Mail-Link klicke, sprich tippe, gibt es entweder gar keine R… (read more)

Ich habe Thunderbird als Standard-App für E-Mail eingestellt und Gmail dafür abgewählt. Doch wenn ich einen E-Mail-Link klicke, sprich tippe, gibt es entweder gar keine Reaktion oder Gmail will den Link öffnen. "Rechtsklick", sprich langes Tippen funktioniert. --

I have toggled thunderbird as standard and gmail off. But either there is no reaction at all, if I click an email link, or gmail wants to open it.

Asked by Samuel 2 weeks ago

Last reply by Samuel 1 hour ago

Thunderbird for email back up.

Hello, I have never used Thunderbird previously. May I ask a newb question? I can longer export my emails from my main online email account in the form of a file for back… (read more)

Hello,

I have never used Thunderbird previously. May I ask a newb question?

I can longer export my emails from my main online email account in the form of a file for back up. That would be an Outlook/Hotmail account. That is not the only scam Microsoft have pulled in the last few years with Outlook as well, which I am more than happy to go into if asked. I do not want to, nor can I install their Desktop Outlook app which I understand still allows export.

So my question is, if I install Thunderbird, does in sync with another email account, then download and store them on PC for back up? It would be many thousands of emails as well. The file exported from Outlook until Microsoft inflicted their latest used to be around 12Gb.

Also, if I do anything via thunderbird, is that replicated in my Outlook email account? I am concerned that emails may disappear from the email account if say Thunderbird is removed from the PC.

Any advice or pointers to already existing thread would be greatly appreciated.

Thanks.

Mike.

Asked by M1 13 hours ago

Last reply by M1 2 hours ago

I cant get into a website.

I am attempting to access a website https://my.calbrightcollege.edu/ however when i attempt to sign in i get kicked out with the message below. Something doesn't look rig… (read more)

I am attempting to access a website https://my.calbrightcollege.edu/ however when i attempt to sign in i get kicked out with the message below.

Something doesn't look right!

Refresh the page to reload the student portal.

Or contact support at 1-833-956-0225 or email us at success@calbright.org.

I reached out and was advised could be something wrong with the software however I believe I have the latest software as i just downloaded the browser today. I am also able to access the same site on my phone and my IPAD not sure why it wont work here.

Asked by mario.shaw 2 hours ago

Firefox is not working properly on my Android phone.

My name is Dr Tahmeena HazratyOmid. I use Firefox on my Android phone. Recently the browser became slow and YouTube videos do not play smoothly. I tried restarting the ph… (read more)

My name is Dr Tahmeena HazratyOmid. I use Firefox on my Android phone. Recently the browser became slow and YouTube videos do not play smoothly. I tried restarting the phone but the problem is still there. Please help me solve this problem.

Asked by tahmeenaomid1987 2 hours ago

Yahoo AT&T Mail has locked me out of my email account after the Thunderbird Oauth2 change.

For years I have had 4 email addresses using Thunderbird to access email from Yahoo AT&T currently.com email (@att.net) using Oauth2. In early March, two of the emai… (read more)

For years I have had 4 email addresses using Thunderbird to access email from Yahoo AT&T currently.com email (@att.net) using Oauth2. In early March, two of the email addresses stop working. For one of the email addresses I was able to login to Yahoo mail using the User ID and Access ID and establish a new Secure Mail Key. I then went back to Thunderbird and reentered the email address with the new Secure Mail Key and was able to reestablish connection. For the second email address, Yahoo mail locked me out. I have tried to contact Yahoo support for 2 weeks by filling out their forms and have not received a response. Also I do not have a Recovery Email address. Any suggestions ?

Asked by souljurn1 2 hours ago

Videos audio glitches while loading instead of pausing

When watching a video on a platform and the video needs to load, instead of pausing to load then play it once again, it doesn't stop, making the video audio sound so glit… (read more)

When watching a video on a platform and the video needs to load, instead of pausing to load then play it once again, it doesn't stop, making the video audio sound so glitchy that you can't understand it

surprisingly, it works as expected on youtube

Asked by ahmedemad2262008 10 hours ago

Last reply by ahmedemad2262008 3 hours ago

I've had problems for some time; I cannot log in to Thunderbird because it seems that the logins it has are, for me, lost in the mists of time.

The summary says it all, really. I've tried all sorts of Google searches and fixes, but nothing works; I was originally on Netscape Navigator, and after Microsoft killed … (read more)

The summary says it all, really. I've tried all sorts of Google searches and fixes, but nothing works; I was originally on Netscape Navigator, and after Microsoft killed that off, I went to Firefox and Thunderbird - so 'lost in the mists of time ' sums up my problem.

Asked by urfy.t 3 hours ago

German: "Hilfsprogramm Installation"

Mozilla-Team, I am / was such a huge fan of Mozilla. But now I lose my qualitity of being patient. This Update window coming up more and more. But there is no way to find… (read more)

Mozilla-Team,

I am / was such a huge fan of Mozilla. But now I lose my qualitity of being patient. This Update window coming up more and more. But there is no way to find - especially not an easy way. I need to make a new installation of the full programme. While doing this, I lost my full bookmarks. No chance to recover after five hours. I am really mad. Really mad.

I will leave Mozilla soon, if you dont tell me, how to use your browser without trouble.

Lennert

Asked by Lennert.Brinkhoff 4 hours ago

How Do I fix SEND wants password from another account?

First - sorry if the post is messy, but I don't see a Preview option today PRELUDE: When I create a email to send to Joe@hotmail.com, on clicking SEND, a popup wants a pa… (read more)

First - sorry if the post is messy, but I don't see a Preview option today

PRELUDE: When I create a email to send to Joe@hotmail.com, on clicking SEND, a popup wants a password for a different account:

EXAMPLE: (emails are faked here for privacy)

Assume I have the following email accounts:

  1. john@fakes.xy
  2. jane@morefakes.vc
  3. fred@deftly.xc

I compose a email to john@fakes.xy. I click SEND, and there is a popup stating:

Status: Sending message... Progress {progress bar}

and second popup with :

Enter your password for jane@morefakes.vc on mail.{IP name}.com

and a third popup with:

Login to server mail.{ip-name} with username jane@morefakes.vc failed

I have attached a screen cap (redacted) as seen in actual.

SUMMARY:

  • When addressing email to Joe, upon SEND, the errors show password to use is listing a different account.

I ran Troubleshooting Mode with no errors, except, same thing. Wants password from a different email account.

Thanks for reading this, ~r

Asked by redacted 1 week ago

Last reply by redacted 4 hours ago

Compaction pop up window reappears every few minutes

Hello everyone. Thanks for all your support. A few weeks ago I started noticing a pop up window was occurring every (approx) 5 minutes in Thunderbird suggesting that I r… (read more)

Hello everyone. Thanks for all your support.

A few weeks ago I started noticing a pop up window was occurring every (approx) 5 minutes in Thunderbird suggesting that I run a compact to save 992MB. I assumed this would stop happening after a few weeks and a few updates from Mozilla, but the problem has remained, so I'm coming here to ask about it.

Context: I'm on Windows 11. I have multiple email accounts that my Thunderbird reaches out to. At least one of the accounts is retired so reaching out to its historical server fails.

Reproducing: For me to reproduce it, I run the compact. Quit Thunderbird. Start Thunderbird. It reports 992MB can be freed. I let it compact. The main inbox disappears and reappears. I wait a few seconds and restart Thunderbird. It again tells me that it can save 992MB by running a compact.

What I've tried: I've tried repair on the inbox folder of the account I'm typically in. That didn't help. I have many other folders across many accounts and not tried to repair any other folders. I've searched the Mozilla help system.

Logs: It seems to me that a compact is probably failing but I don't know where to look for evidence of the failure.

Asked by trewtus+200514ffox 4 hours ago